Pamela Martin  /  KCAI Graphic Design

Teaching portfolio  ·  Kansas City Art Institute  ·  Graphic Design

Thirty years
of making the
real thing.

Designer, artist and creative director. I spent my career turning concepts into printed, packaged, produced work, and turning young designers into professionals. I would like to bring the second part into a studio classroom here in Kansas City.

Open to any of the five courses In person, KCAI campus Based in Olathe, KS
Portrait of Pamela Martin
Pamela Martin
BFA Graphic Design and Illustration, University of Arizona
24Years at Hallmark, from staff graphic designer to Executive Creative Product Development Director
300+Person cross functional team led through a full business transformation
5 of 5Posted courses I am ready to teach this spring
3Consecutive years of “Card of the Year” from the Greeting Card Association, 2014 through 2016

01  Why teach

Critique is the most generous thing one designer can give another.

I learned to design at a drawing table and I learned to teach in a critique room. For twenty four years at Hallmark I sat with designers, illustrators, writers and production partners and asked the same questions over and over. What is the idea. Does the form carry it. Will it survive the press. Can you stand up and defend it to someone who controls the budget. That loop is a curriculum, and I have run it thousands of times.

What I care about most is the moment a student stops asking whether their work is good and starts asking what their work is for. That shift does not come from a lecture. It comes from someone asking better questions than the student is asking themselves, then getting out of the way.

Since 2017 I have taught that way on purpose, through workshops, retreats and one on one coaching in my own practice. Smaller rooms and no org chart, but the same work. I help a person find the direction that is actually theirs, then hold them to it.

Students do not need me to have all the answers. They need me to have seen enough finished work to know which questions matter.

Pamela Martin presenting creative strategy on stage
Presenting creative direction to a company wide audience. Teaching a room is a skill I have practiced in front of hundreds of people and in groups of six.
Hands painting on a panel during a workshop
From a Balanced Way workshop. Every session I run puts hands on material in the first hour.

02  Course fit

Spring ready for all five.

I am equally ready to teach any of the five posted courses and glad to take any of them. Each one below says what I bring to it and sketches how I might start. I would rather build on the department’s own syllabus, project sheets and lectures than replace them, so these are how I think rather than a proposal to change anything.

Spring readySenior level capstone

Self Directed Inquiry

What I bring

Range, and the patience to mentor one student at a time. Graphic design, typography, illustration, print, packaging, experiential work, product development, photo styling, interiors, fine art and ceramics are all live in my practice, so a student chasing an unusual direction is unlikely to land somewhere I cannot follow. Alongside that, nine years of professional coaching focused on helping people find and commit to a direction that is genuinely their own.

Project management

Scope, schedule and deadline are the parts of capstone that break students, and they are the parts I managed at scale. Multi season product calendars, market test timelines, and a 300 person program with dated gates. I teach scope as a design decision rather than as paperwork.

Making introductions

Thirty years of practice leaves you with a lot of phone numbers. Printers, fabricators, photographers, illustrators and studio owners, a good number of them local. I cannot promise that any of them will say yes, but when a student's project needs one I am glad to ask.

First project

The Scope Contract

Early on, each student writes down what they are chasing, what will exist at the end, and the dates that cannot move. We talk it through together, and it becomes the thing every later critique is measured against. Naming the scope out loud does more for a capstone than any amount of encouragement.

Spring readySophomore level

Media Inquiry

What I bring

This course is my working life. I directed product across print, packaging, screen, motion and interaction for more than two decades, with real fluency in offset and flexographic printing, paper and substrate selection, color management, embellishment, dimensional formats and production feasibility. I know what a press sheet costs, why a die line fails, and how a concept changes the moment it meets a material.

Evidence

Hallmark gift wrap, boxed cards, stationery, packaging and home office lines produced at national scale for Target, Walmart, Costco, Sam's Club, CVS, Walgreens, Dollar General and Barnes & Noble. Modular collection systems designed so one idea could run across paper, board, film, foil and retail fixture without falling apart.

Beyond product

I also directed production on the client side. Through Hallmark Business Connections I ran print on demand programs, custom mailings, digital touchpoints and online portals for corporate clients, where one system had to produce correctly across thousands of variable pieces. That is production thinking students rarely get to see.

Outside voices

I have worked alongside printers, paper representatives, photo studios and production partners for most of my career, several of them in and around Kansas City. If the department wants guests or a press visit, I am happy to make introductions and find out what is possible. Whether it happens, and on what terms, is the department's call rather than mine to promise.

First project

One Idea, Several Forms

Students develop a single concept, then produce it in several different forms of their own choosing. Same idea every time. The critique is never about which version is prettiest. It is about what each method took away and what it gave back, argued out loud with the work on the table.

Spring readySenior level

Experiential Design Inquiry

What I bring

Professional work that lived in space, not only on a page. Printed programs, retail and exhibition environments, catalogs, signage and wayfinding. One example is Hallmark’s Signature concept store in Santa Monica, where I led the concept, layout, merchandising and graphic program, and the product, the collateral, the signage and the path a person walks all had to tell one story.

Evidence

Experiential retail and merchandising programs integrating graphics, product, storytelling, signage and physical space. Trade and retailer presentations where a team had to pitch a direction to people who could turn it down. That pitch discipline is exactly what the commencement program assignment asks students to survive.

Client projects

I led creative direction for Hallmark Business Connections, an internal and external agency serving B2B, B2C and B2B2C clients including Edward Jones, State Farm, AT&T, Wells Fargo, Apple, Goodyear and GE Care Credit, plus wellness programs reaching more than twenty million participants. Every one was a real professional project with a client who could approve it or pass, which is the condition this course puts students in.

How I would approach it

My instinct is to run it like a studio with a client, because that is what it is. Real deadlines tied to the printer's calendar, a named decision maker for every deliverable, and a written scope early in the term. That said, this course already has a shape and a chair who knows it far better than I do, so I would want to understand how it has run before suggesting anything.

First project

Walk It Before You Design It

Before anyone opens a file, the class walks the actual space and maps it. Where a visitor enters, where they slow down, where they get lost. That map becomes the brief, and later decisions get argued against it rather than against taste.

Spring readySophomore level

Type + Image 2

What I bring

The relationship between type and image is the whole craft of the category I came from. A greeting card is a two second argument between a word and a picture, made ninety million times. I have art directed illustrators, photographers, letterers and surface designers, and I draw and paint daily in my own practice, so I can teach the image side from inside it rather than only as a critic of it.

Directing artists

I led Sunrise Greetings, a line built entirely on independent artists from around the world, which meant briefing and art directing painters, letterers and illustrators whose hands were not mine. Teaching a student to write a brief for an image maker, and then to respond honestly to work that is not what they pictured, is half of what this course is really about.

Continuity

This one continues from the fall, so I would want to see that work before week one. The spring should build on what students already own rather than quietly restart them.

First project

Make the Image Wrong on Purpose

Students pair one piece of text with images that agree with it, argue with it, and have nothing to do with it, then typeset each so it reads as intentional. Meaning is manufactured in the gap between word and picture, and the designer controls how wide that gap is.

Spring readyJunior level, new course

Typographic Inquiry

What I bring

Complex typographic systems across media is a problem I solved commercially for twenty four years. A style range had to hold together across a card face, a gift bag, a boxed set lid, a shelf sign, a catalog page and a website, in hand lettering and in type, at six inches and at six feet. That is a typographic system with real consequences, and it fails loudly when the hierarchy is soft.

Systems with rules

I have written the brand standards, not only worked inside them. Pattern libraries, logo usage, tone limits, and the pages that say what you may never do, documented so that people I would never meet could apply the system correctly at any scale. Students almost never see the rulebook side of typography, and it is where a system either holds or quietly falls apart.

First project

Same System, Many Surfaces

Students build one typographic system and carry it across surfaces at very different scales. Part of the term is refinement, where the system has to hold down to the letter fit. Part of it is deliberate rupture, where students break their own rules on purpose and argue why the break is better.

03  Selected work

Work chosen for what it teaches.

Not a greatest hits reel. These are the pieces I would actually put in front of students, with the reason each one earns classroom time.

Modular style direction board carrying concept, pattern, materials, finishes and colour palette

Self Directed Inquiry  ·  Media Inquiry

What a creative strategy actually has to carry

A direction is not a mood. It has to hold concept, pattern, material, finish and palette together tightly enough that a hundred people build the same thing without the designer in the room. Students rarely see that document. It is where strategy stops being a word and becomes a set of decisions somebody else can follow.

Stack of designed gift wrap and gift bags in mint, gold and floral patterns

Media Inquiry

Gift wrap transformation

A category repositioned through collection based design. Proof that a formal decision about pattern scale is also a business decision.

Printer comparison board showing one illustration produced in four colour process, fluorescent ink, foil stamping and flocking

Media Inquiry

One image, four processes

A comparison board from our printer showing the same artwork in four color process, fluorescent ink, stamping and flocking. Nothing explains what a process does faster than seeing it next to a process that cannot do the same thing. This goes on the table in week one.

Design team reviewing a board of tassels, pom poms, epoxy icons and trims

Media Inquiry

Working the attachment board

Reviewing tassels, fringe, epoxy icons and trims with the team before any of it became product. Embellishment is a cost conversation, a tooling conversation and a design conversation happening at once.

Specification sheet for correspondence cards with foil accents and item numbers

Typographic Inquiry

Correspondence card specifications

Letter fit, optical centering, foil registration and item numbers on one sheet. This is what typographic refinement looks like when someone has to make ten thousand of them.

Brand standards pages showing pattern library rules and logo usage with permitted and prohibited examples

Typographic Inquiry

Brand standards, written not inherited

Pattern libraries, logo usage, tone limits, and the pages that say what you may never do. The rulebook that lets a system survive hundreds of hands who never meet the designer.

Employee recognition program covers and spreads using a consistent typographic and colour system

Typographic Inquiry  ·  Type + Image 2

Employee recognition program editorial

One typographic system carried across covers, spreads, diagrams and long copy for corporate clients. Grid, hierarchy and restraint doing all the work, with no product photography to hide behind.

Interior of the Hallmark Signature concept store in Santa Monica

Experiential Design Inquiry

Signature concept store, Santa Monica

Layout, merchandising, graphic program and the sequence a visitor walks. The closest thing in my portfolio to designing an exhibition.

Retail display table with cards, gift bags and seasonal merchandising

Experiential Design Inquiry

Signage, wayfinding, display

A table is a spread. Same hierarchy problems, three dimensions, and a visitor who will not read anything below knee height.

Wrap Party concept board showing an experiential end of aisle retail programme for Target

Experiential Design Inquiry

An end of aisle built as an experience

Wrap Party, an immersive retail concept made from product, fixture, signage and story together, developed fast by a cross functional team and pitched to win the business. The nearest thing I have to designing an exhibition on a deadline.

Market test timeline chart showing quarterly phases and deliverables

Self Directed Inquiry

Market test timeline

Scope, gates and dates for a multi quarter program. I use documents like this to teach capstone students that a schedule is a design artifact.

Brand strategy framework connecting consumer insight to creative direction

Self Directed Inquiry

From insight to creative direction

One page connecting why to how to what. The structure a strong capstone thesis quietly follows.

Style range one pagers showing classic, elegant, casual and fun creative directions

Typographic Inquiry

Four directions, one framework

Teaching students to hold several distinct voices inside one system without blurring them together.

Grid of Sunrise Greetings card designs treating each card as a piece of art

Type + Image 2

Sunrise Greetings, where the art is the star

A line built on the rule that the artwork fills the cover and the type stays out of its way. A clean case study in when typography should recede.

Holiday collection point of view board with lettering and graphic patterns

Type + Image 2

Point of view boards

Hand lettering, mark making and icon systems argued as a single position. Useful for showing students how to defend a direction rather than present options.

Signature Gold premium stationery and desk product collection photographed as flat lays

Media Inquiry

Signature Gold premium line

Paper weight, edge treatment, foil and packaging working as one impression. Material choices doing the talking.

Industry recognition

“Card of the Year,” three years running.

The Greeting Card Association named Sunrise Greetings “Card of the Year” in 2014, 2015 and 2016, alongside several social marketing awards. I led four Hallmark subsidiaries and grew that business eleven percent over the same period. I mention it because peer recognition is the one credential in my file that was voted on by other designers.

Award ceremony photographs alongside the Sunrise Greetings card line
Accepting Greeting Card Association honors for Sunrise Greetings, alongside the artist led card line that earned them.

04  Mentorship

Guide without taking over.

Coaching, mentoring and teaching are close relatives. You guide without taking over, and you ask the questions that help someone find their own way. Mentoring has been a part of everything I do. I put people first. I create a space where people can find their authentic selves, be free to experiment and make mistakes, have candid open conversation and safe psychological space for discussion and exploration. I invite authenticity, trust, openness and curiosity. I am humble and kind and look to engage, empower and help others grow and be their very best selves.

For most of my career I did not make the work myself. I was responsible for the people who did. Every product I shipped went through a designer, an illustrator or a writer I was accountable for developing, which means the work was only ever as good as they were. That is the same arrangement as a studio classroom.

1996 to 2020
Hallmark Cards. Began as a practicing graphic designer and advanced to Executive Creative Product Development Director. Mentored creative professionals through concept development, critique, presentation and professional growth. Led multidisciplinary teams of designers, illustrators, writers, editors, creative directors and production partners.
2017 to present
The Balanced Way. Founder, coach and facilitator. Workshops, retreats, groups and one on one work using inquiry, feedback and reflection to help people find their own direction and the confidence to commit to it.
2020 to present
Pamela Martin Studios. Practicing artist. Painting, ceramics, illustration and prints, plus creative workshops built around experimentation, personal expression and confidence.
2017 to present
Pamela Martin Interiors. Residential and commercial projects run concept through installation, managing clients, budgets, schedules, vendors and contractors. Practical project management I can teach rather than describe.

Teams I led ranked in the top ten percent companywide for engagement. I mention it because engagement at that scale is the same skill as a critique room where students are willing to be wrong in front of each other.

I have hired, promoted and occasionally had to let go of designers who came out of programs like this one. I know exactly what the first job asks for.

Pamela Martin and her team reviewing product samples and materials around a studio table
A working review. Samples out, everyone close enough to touch the work, and nobody presenting from a distance. This is the room I know how to run, and it is not very different from a studio critique.
Pamela Martin with colleagues reviewing swatches from a paper library
Choosing stock with the team from the paper library.

05  Practical notes

A few practical notes.

Availability

Available for the spring semester, in person on the KCAI campus. I live in Olathe and the commute is routine.

Course load

Glad to take one 3 credit section and do it well, and able to carry a second if the department needs the coverage. I am equally happy with any of the five.

Next step

I would welcome a conversation about where I might be most useful this spring.

06  Contact

Let's talk about the spring.

Pamela Martin
816.872.0382
zepeesh@gmail.com
pamelamartindesign.com

Prepared for the Graphic Design Department, Kansas City Art Institute  ·  Adjunct faculty, spring semester
Set in Bodoni Moda, Archivo and IBM Plex Mono  ·  Work shown is from Hallmark Cards and from independent practice, used here for portfolio review only